GetApp Reviews

GetApp has an overall rating of 4.1 based on 23 reviews. Customer feedback on GetApp is mixed: GetApp reviewers highlight positive aspects like user-friendly interface, extensive software listings, helpful user reviews and ratings, which strongly appeal to small to medium-sized businesses, software buyers, IT professionals. However, GetApp is often criticized for its limited filtering options, occasional outdated information, customer support issues.

4.1/5.0

23 reviews

5 Stars

14

4 Stars

2

3 Stars

0

2 Stars

0

1 Star

4

All GetApp Reviews (23)
tinyfrog570
September 07, 2022
"The Most Confusing Site I've Ever Encountered!"
I was all set to leave some reviews on GetApp, but I couldn't find a single thing on the entire site that pointed me to the 'Write A Review' button. Sadly, I never stumbled upon that option anywhere. I reached out to the reviews compliance team, and all they did was send me a link to review software on Capterra. Eventually, I did manage to locate a link to write a review, but to my shock, even though I got an email saying I had submitted one, there was no sign of it on my profile. There's no button to click for writing a review, and I can't add the software I use to my profile either. The support team is just awful; they keep sending me links to Capterra instead of helping. Honestly, their support is so bad, they don’t even take the time to read your emails and just rush to send a generic response that doesn’t address your question. This site is just a maze of confusion. If anyone out there knows how to write reviews directly from the site, please help me out because the support team sure can't.

UPDATE: I just shot another email to GetApp asking for a link to write reviews again, and guess what? They replied saying I violated a guideline. And get this, I hadn’t even written a single review yet! I received the same exact email from Capterra. It’s an automated response, and it even had a note saying, 'Please note that this response will close this ticket. Any response will be sent to an unmanned mailbox and will not be responded to.'
ArthurEvans
March 24, 2022
"No Doubt About It"
No doubt about it. GetApp is solid, dude. Back in 2021, when Covid was causing all sorts of chaos, I had to choose some software to back up my business. I’m really grateful to GetApp for the fantastic assistance it provided.
hikarifn
March 13, 2022
"User-friendly, cost-effective, and simple to navigate."
I've had a fantastic experience with Trustpilot, and it's been super helpful. The support crew for this tool is just amazing and always there for you. It's a breeze to use and keep up with.
Annie.Taylor
May 07, 2021
"Payment Issues"
I submitted multiple reviews on this site and was promised a Starbucks gift card, but I can't get to it. Then I got another email saying 'Claim your Reward,' but it takes me to a page with a 'Get Reward' button that doesn't work. I've reached out to them about this situation, but I haven't heard back.
whitefish397
March 06, 2021
"Selling Stuff on Facebook Made Simple"
If you're looking to sell stuff, Facebook's a solid option to kick things off. Listing is free and it gets your products in front of a big crowd. You have the flexibility to decide where to showcase your item and can even handle shipping. If you set a fair price, you're likely to make a sale. Plus, it's a neat way to keep in touch with friends and family. Just a heads up, some of the ads can be pretty irritating.
la.savage1983
December 09, 2020
"Thoughts on My Experience with GetApp"
Putting together reviews for the software and services I checked out was a breeze. The questions were pretty clear-cut. I'm curious about how fast I'll get the gift cards I was told I'd receive after submitting my review. Right now, I've got 9 reviews I recently completed, and I haven't seen those gift cards yet.
orangekoala729
March 19, 2020
"Untrustworthy Company"
Untrustworthy company! They keep bombarding me with requests to write reviews for money.

I've given it a shot before, penned a bunch of reviews (all got posted) and I got ZIP.

Even after 2 years, they're still at it with the same scheme. This kind of conduct ought to be dealt with legally!
beautifulelephant671
February 15, 2018
"Beware of Their Sneaky Tactics"
They play some shady games regarding which reviews actually make it to the site. Genuine feedback just seems to vanish or gets wiped out. Good luck trying to get in touch with support; they never reply to emails.

Everything feels pretty fishy, and it might just be a pay-to-play situation since most business ratings here are way higher than what you see on other platforms.
Marshall.Rivera
June 16, 2015
"Fantastic platform for promotion"
GetApp has been a solid source of visitors, potential customers, and visibility for me throughout the years. I've utilized the platform for two separate businesses, and it has worked wonders for both, bringing in top-notch traffic to our websites. Their service is top-tier too, and they’re always open and quick to respond to what clients have to say.
whitelion902
June 05, 2015
"SaaS Marketplace Offering Genuine Buying Insights"
With a ton of SaaS choices available nowadays for small and medium businesses, it can really feel like a lot. GetApp delivers unbiased and thorough product details and evaluations, helping firms make informed choices on their purchases. Whenever I check out GetApp, it feels like I'm receiving reliable info on the newest tech without all that marketing nonsense.
JasonLittle
June 03, 2015
"Cloud Solutions Made Simple"
"The Cloud" is meant to simplify IT tasks, but how can a small or medium-sized business kick off its cloud journey? GetApp serves as an App Store tailored for your business needs. You can search for and discover cloud applications that cater to nearly any requirement your business has in the cloud. Check out reviews and see what others think about the apps before you invest your time and cash.
LillieGeorge
June 03, 2015
"Incredibly useful tool!"
Lately, I've been checking out GetApp to explore and evaluate fresh marketing analytics and market research options for my business. It really cut down on the time I spent, allowing me to swiftly refine my selections using their tailored filters. I've been a fan of GetApp for quite a while now and I genuinely appreciate their frequent articles that keep me updated on the latest trends in cloud software.
happyzebra279
May 30, 2015
"Awesome resource for budding businesses!"
I stumbled upon GetApp while searching for the top accounting software for a small, growing web development and creative agency. The comparisons on GetApp were super useful, and I ended up choosing an app that we’re still using three years down the line. I've told a bunch of folks about GetApp, and from what I hear, they’ve all managed to find what they were looking for. GetApp really made the whole process simpler and more fun.
magdalene.wisniewska
May 29, 2015
"Absolutely Amazing"
My experience with GetApp has been quite different since I'm an EA. Our exchanges have mostly involved coordinating back and forth, but I can genuinely say I've never had such a blast managing all the chaos. These people are a joy to work with—fun and super professional. I'm really looking forward to the new relationships we've built.
StanleyThomas
May 27, 2015
"A Real Game Changer"
My supervisor tasked me with picking an Enterprise ESP because we’ve outgrown Mailchimp. Figuring out the sea of options was totally wild, and I’d probably still be stuck if I hadn’t stumbled upon this site.

What I appreciated most were the user reviews that helped me zero in on the four options that fit our unique requirements, allowing me to request quotes from just those four.

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